2001 Fulham St. Roseville
As an Executive Group Member you are welcome and encouraged to attend these workshops with your key staff people. These workout sessions are designed to both teach your team the classic components of designing an unbeatable customer experience strategy and give you the time to build it. These sessions will be fast paced and highly focused. No frills, very little philosophy; just lots of roll-up-your-sleeves and get the strategy on paper.
I created these workshops because I saw our members struggling to implement the market-leading ideas we generate together. I believe a big part of the time the problem lies with our hectic schedules and lack of clear step-by-step process. These sessions are pre-scheduled and the process is clearly defined
SESSION 3 - (Breakfast Included)
FLAWLESS EXECUTION will take your initiatives from the first two sessions and develop a “doable” execution plan. We will help your team identify exactly what you need to do to successfully make your vision a reality while teaching them a reproducible execution process. We will be aligning the activities of leaders, managers, vendors and employees into a comprehensive plan that moves your entire company toward your vision of enduring success.